Program Director
Job Description: Program Director
Reports to: CASA Board of Directors
Position Responsibilities:
Strategic Planning:
With oversight by Board approval, identify program related goals, develop objectives, identifying resources needed from staff and consultants (grant writer, Fund development, CPA firm). Monitor reporting on this plan and related grants and contracts, reporting results to the Fiscal Agent.
Liaison:
Act as the program liaison with the Board, Fiscal Agent, funders and grant principals. Represent the program to National CASA (NCASA), CASANYS. Solicit feedback and program response from Family Court Judges, Child Protective Services (CPS), community-based providers, and attorneys.
Oversees program implementation and planning:
Oversee daily operations of the program including direct report staff, advocates and cases. Manage and supervise the staff team of Advocate Supervisors in accomplishing all initiatives. Work with staff to set performance goals in compliance with NCASA standards, grant/contract requirements, program policies and procedures and CASA Strategic Plan.
Ensure that program activities operate within the policies and procedures of the organization and are compliant with all relevant legislation and professional standards in addition to court rules and regulations and National CASA standards. Develop new initiatives that support the strategic direction of CASA, developing objectives.
Perform personnel tasks to define job descriptions, select staff, conduct annual evaluations and goal setting. Manage the time recording and payroll process.
Case Coordination:
Once volunteers are sworn in as Advocates, meet with Advocate Coordinator to select cases, monitoring caseloads of advocates and their supervisor. Work with Advocate Supervisors to identify pertinent advocacy issues. Ensure that program practices operate within CASA policies and procedures, including final edits of
court reports and conducting case advocacy.
Provide supervision to a half-time caseload, identifying trends, systems issues and service gaps. Assure case information is completely entered into Optima with assigned advocate information and case-related families, attorneys and related providers, tracking case assignments thru closure. Prepare reports for monitoring program outcomes for grantors, contracts, and Board.
Train advocates:
Create or coordinate training opportunities to engage advocates and increase their knowledge of issues affecting CASA children, youth, and families. Create annual training calendar, surveying advocates and staff regarding needs. Partner with CASANYS and NCASA training staff to access materials, diversifying content.
Salary range $65,000-$75,000
Skills, Knowledge, and Abilities:
● Demonstrates collaboration and leadership ability. Understands the principles of skilled volunteer management and advocacy.
● Excellent verbal and written communication, demonstrated competency in office software applications and strong attention to detail.
● Ability to work well in a fast-paced changing environment with multiple priorities.
● Committed to continuing professional and personal learning.
● Confident, flexible, organized, diplomatic and responsible.
Education and Experience:
Undergraduate degree in social work, human services, or related field and three years relevant experience.
Commensurate education and work experience combination is considered.
Experience in volunteer management, competence in and commitment to the field of child welfare or child and
family services. Knowledge of child abuse and neglect, advocacy, family dynamics, family court, and the social
service system. Demonstrated commitment to cultural competency.
Agency Expectations of All Employees:
● Prioritize and perform duties as workload requires, through flexible and efficient time management
● Maintain a positive and respectful attitude, striving for teamwork.
● Communicate regularly with supervisor about workplace issues verbally and in written form
● Consistently report to work on time, prepared to perform duties of position
● Adhere to agency Policies and Procedures
● Participate in fund raising activities
This job description in no way implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
CASA’s commitment to equal employment opportunity is a basic part of our philosophy. We will not discriminate against employees, applicants for employment, or volunteers on any legally recognized basis including, but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, veteran status, uniformed service member status, or genetic information. This policy applies to all employment practices, including recruitment, hiring, training, compensation, transfer, promotion, and termination.
