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Program Assistant- 20 hours

Job DescriptionCASA Program Assistant (20 Hours/week)

Reports to: Executive Director

Position Responsibilities:

Record and report financial transactions:

❖     Detail oriented and accurate input of QuickBooks financial transactions based on supporting documentation,

❖     Coordination with external bookkeeper,

❖     Prepare reconciliation reports for grants or projects for review by bookkeeper, run routine financial reports as requested.

❖     Update and maintain information in the donor database as input received.

Volunteer/Staff Record Management: 

❖     Input and maintain volunteer information, monitoring for updates and missing information in CASA Database, “Optima”,

❖     Input and track CASA case related information in Optima, running exception reports and routine tracking reports,

❖     Complete, assuring accuracy, regular program reports for NCASA and CASANYS, including outcome measures and report discrepancies and trend to the Program Coordinator,

Coordinates Social Media:

❖     In accordance with approved Social Media Plan, develop regular posts with input from Advocate Coordinator, Program Coordinator, and Executive Director

❖     Work with volunteers around special events for fundraising and public events for visibility, to promote CASA and those we serve.

❖     Develop skills, along with brand guidelines, in graphic arts to promote CASA recruitment, events, and related topics.

Provide office support :

❖     Collaborate on planning and logistics related to community engagement activities, assisting the Advocate Coordinator with recruitment related activities.

❖     Support staff and volunteers with general office duties (order supplies, fax releases, prepare materials for fundraisers, site arrangements for events, etc.).

❖     Answer and redirect general inquiries, on phone, email and website contacts.

❖     Continually work to update knowledge of Child Welfare, Child abuse/neglect and best interest advocacy, skills needed for successful completions of assigned tasks.

Other duties as assigned by the Executive Director.


Skills, Knowledge, and Abilities:

●       Must demonstrate collaboration and organizational skills as well as an awareness of volunteer programs and support.

●       Requires excellent verbal and written communication, demonstrated competency in office software applications. Optima, being a unique application will be taught.

●       Possess ability to work well in a fast-paced changing environment and to handle multiple priorities. 

●       Needs to be confident, flexible, organized, diplomatic, and responsible. Needs to be able to consult, problem solve and work collaboratively.

●       Must demonstrate commitment to the organization's philosophy of skilled volunteer advocacy.

Education and Experience:

Position requires demonstrated experience in common software, including Microsoft Office, Adobe, Social Media platforms i.e. Facebook, Instagram, LinkedIn. Commensurate education and work experience combination considered.

Experience in volunteer agency, commitment to the field of child welfare or child and family services.. Demonstrated commitment to cultural competency.

Agency Expectations of All Employees:

●       Prioritize and perform duties as workload requires, through flexible and efficient time management

●       Maintain a positive and respectful attitude, striving for teamwork within and outside of the agency

●       Communicate regularly with supervisor about workplace issues verbally and in written form

●       Consistently report to work on time, prepared to perform duties of position

●       Adhere to agency Policies and Procedures

●       Participate in fund raising activities

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. To perform this job successfully, the incumbent(s) will possess the skills to perform each duty proficiently. The requirements listed are the minimum levels of knowledge, skills or abilities.

CASA’s commitment to equal employment opportunity is a basic part of our philosophy. We will not discriminate against employees, applicants for employment, or volunteers on any legally recognized basis including, but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, veteran status, uniformed service member status, or genetic information. This policy applies to all employment practices, including recruitment, hiring, training, compensation, transfer, promotion, and termination.